Book Your Journey

Tell us where and when, and we will confirm availability and a fixed price, usually within a couple of hours. Prefer to talk? Call or message us directly.

Call [PHONE] Message on WhatsApp

Booking request

Sending this form does not commit you to anything. Your booking is confirmed once we reply.

Contact Form Demo

By booking you agree to our booking conditions. We only use your details to handle your booking. Read our Privacy Policy.

Booking conditions

Please read these before you book. They keep things clear and fair for everyone.

  1. Making a booking

    Bookings can be made by phone, WhatsApp or the form on this page. A booking is only confirmed once we have replied to confirm it. Please book at least [24] hours ahead where possible. Shorter notice is often fine, so just ask.

  2. Prices

    All prices are fixed and agreed before you travel. They include the vehicle, driver and fuel or charging. The price will not change because of traffic or roadworks on the agreed route.

  3. Extra charges

    The following are added only if they apply, and we will always tell you first:

    • Airport drop-off and car park charges
    • Extra stops or changes to the agreed route
    • Waiting time beyond the free allowance

  4. Airport pick-ups

    Please give us your flight number when you book. We track your flight and adjust the pick-up time if it is early or delayed, at no extra cost. Waiting is free for [45] minutes after your flight lands. After that, waiting is charged at [£10] per [15] minutes.

  5. Other pick-ups

    Waiting is free for [10] minutes after the booked pick-up time. After that, waiting is charged at [£10] per [15] minutes. If we cannot reach you after [30] minutes, the booking may be treated as a no-show.

  6. Cancellations and changes

    • More than [24] hours’ notice: free.
    • Less than [24] hours’ notice: [50%] of the fare.
    • No-show, or cancelling once the driver is on the way: the full fare.

    We are always happy to move a booking to another date if we have availability.

  7. Passengers and luggage

    Please tell us the number of passengers and bags when you book, including golf clubs, pushchairs or other large items. Our vehicle carries up to [4] passengers. If luggage will not fit safely, we may need to arrange a different vehicle.

  8. Children

    Child seats are available on request at no extra charge. Please tell us each child’s age when booking so we can fit the right seat.

  9. Payment

    We accept card, cash and bank transfer. Payment is due at the end of the journey unless agreed otherwise. Account customers will be invoiced.

  10. In the vehicle

    Smoking and vaping are not allowed. Seat belts must be worn by law. If the vehicle is soiled and needs professional cleaning, a charge of up to [£100] may apply. The driver may refuse to carry anyone who is abusive or behaving unsafely.

  11. Delays

    We plan every journey with time to spare. We cannot be responsible for delays caused by things outside our control, such as accidents, road closures or severe weather. For flights, we recommend allowing the airline’s full check-in time plus extra.

  12. Lost property and complaints

    We check the vehicle after every journey and will contact you if we find anything. If you are unhappy with any part of our service, please contact us on [PHONE] or [EMAIL] and we will do our best to put it right.

  13. Licensing

    [BUSINESS NAME] is a private hire operator licensed by [COUNCIL NAME], licence number [LICENCE NUMBER]. Our driver and vehicle are fully licensed and insured for private hire.